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General FAQs

Sure do. If you are looking for unscented products, shop our Unscented TRES Two Hair Sprays and Unscented Dry Shampoo 4.3 oz.

Unscented TRES Two Aerosol Hair Spray

Unscented TRES Two Non-Aerosol Hair Spray

Unscented Dry Shampoo

If you're looking for sulfate-free products, you would love our Pro Pure Collection:

Pro Pure Micellar Moisture Sulfate-Free Shampoo

Pro Pure Damage Recovery Sulfate-Free Shampoo

Pro Pure Volume Foam Sulfate-Free Shampoo

To read reviews of our products, click on the product you want to know about and scroll to the bottom of that product's page. You'll find tons of customer feedback there!

Check out our Store Locator on our website for a list of local and online retailers. You can also ask your local store manager to start carrying TRESemmé!

Find your favorite TRESemmé product by using our Product Locator. All of our current products are listed on our website, so if you can't find it, it's likely been discontinued. 

The following is an example of the manufacturing code you will see on your products: Manufacturing Code format : EXAMPLE: 03250HU01 = MMDDY/PLANT CODE = March 25, 2010 Month = 03 (Numerical, from 01 to 12 for Jan.- Dec.) Example 03 = March Day = 25 (Numerical, from 01 to 31). Example 25 = 25th day of the month Year = 0 (Numerical, from 0 - 9) Last digit of most recent year. Example: 2010 Plant Code and other manufacturing information = HU01

You bet! All Unilever shampoos and conditioners are safe to use on color-treated hair. We even use proprietary technology that helps prevent color fade.

You'll definitely achieve the best hair results by washing with a matching shampoo and conditioner duo. Not only are their fragrances compatible, but the cleaning properties of the shampoo are balanced by the moisturizing properties of the conditioner. They're made to work together! For more info, click here Click here to view Collections.

We occasionally offer coupons on our Facebook page here and website.

Unilever follows the guidelines of the US Food & Drug Administration and uses the International Nomenclature for Cosmetic Ingredients. As seen on product labels, Unilever does not use any peanut ingredients in its Personal Care products. Some products do contain tree nut derivatives as shown on the labels. Examples include almond, coconut, kukui, macadamia, pistachio and shea nut variants in certain products. There are no allergenic proteins present in the highly refined nut oils and nut extracts used by Unilever.

Unilever manufacturing facilities follow rigorous cleaning procedures in preparing our products. This is necessary not only for product integrity but also for hygiene purposes. The high level of quality found in Unilever products is assured by our adherence to Good Manufacturing Practices [as stated in the CTFA Quality Assurance Guidelines (2007), ISO GMP Guidelines (2007) and FDA Draft Cosmetic GMPs (2013)]. However, there can be no absolute assurance that all products are free of all possible allergens.

If you have any concerns, please consult with your physician and avoid products which could be a problem, there are many variants available to meet consumer needs.

Gluten is a protein found in wheat, rye, barley and processed oats. For ingredient labeling, our company follows the guidelines of the US Food & Drug Administration (FDA) and uses the International Nomenclature for Cosmetics Ingredients (INCI). If any wheat, rye, barley or oat-derived raw materials are in our products, they would be listed on the labels. This includes any hydrolyzed protein from wheat, rye, barley or oats which may contain gluten. We recommend that you consult with your physician as to whether use of grain derivatives in personal care products will cause the symptoms of Celiac-Sprue Disease.

Questions, comments, compliments? We want to hear from you no matter what Click here to get in touch

A recycling symbol can be found on the back label or bottom of most TRESemmé products. 

 

We are on a journey to have all of our products to be recyclable, and today all of our non-black bottles are already recyclable. To make our black bottles recyclable, we are currently developing a new black pigment for our bottles so they can be detected and sorted. 

 

For questions on our journey to full recyclability, see here Click here to contact us

By the end of 2020, most TRESemmé shampoo and conditioner bottles sold in the US will be made with 100% recycled plastic. TRESemmé already has 70-100% recycled content in most of its bottles.

The new bottles are recyclable. The components that are not recyclable are the cap/pump. We are working on improving this going forward.

All of the new TRESemmé bottles going into market with a “Restyled for the Planet” logo are made with recycled plastic. Any packaging without the logo is old stock.

Product Safety & Ingredients

While we refrain from commenting on pending litigation, we assure you that the safety of all our products is our top priority. All Tresemmé formulas are rigorously assessed by leading experts using industry-proven methods before being made available in market. These assessments show that all Tresemmé products are safe to use.

We value our consumers’ health and well-being and will always hold ourselves to the strictest regulations and safety standards of our industry.

We assure you that our products meet the highest global safety standards and are safe to use. They are rigorously assessed by leading experts using accepted methods and are compliant with all cosmetic industry laws and regulations. You can read more about our ingredients here.

Our products meet the highest global safety standards, are safe to use, and should not cause hair loss. Hair loss can occur for many reasons including hormonal changes, stress, genetic makeup, pregnancy, serious illness, medication, diet, and hair styling techniques. And, as with any topical product, people may have sensitivities to a range of ingredients, natural or otherwise, so if you are experiencing an adverse reaction, please stop using the product and consult your doctor.

Also, please send us your contact information over direct message and our consumer services team will get in touch. 

Leading industry scientists and regulators agree that DMDM hydantoin is safe for use and should not cause hair loss. The ingredient is widely used throughout the beauty industry to prevent harmful growth of bacteria and mold. We use this ingredient in select Tresemmé formulas. To see if your Tresemmé product contains DMDM, please refer to our ingredient labels, which differ for each product.

TRESemmé does not formulate products with formaldehyde. Select formulas, however, use preservative ingredients that release small amounts of formaldehyde into the product to keep it safe and to stop it from spoiling. Formaldehyde is a chemical that occurs naturally in our environment, and is created by human, animal, and plant cells.  The independent US Cosmetic Ingredient Review Expert Panel and Europe’s Scientific Community on Consumer Safety have both confirmed that formaldehyde donors are safe for cosmetic use.

There are no recalls being made on any Tresemmé products. All our products meet the highest global safety standards and are safe to use. If you are experiencing an issue with a product, please get in touch with our Consumer Services team here.