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FAQs

The TRESemmé Keratin Smooth range is perfect for fighting frizz. Enriched with keratin and marula oil, the professionally-formulated system provides up to 72 hours of frizz control* for hair that’s silky smooth and full of natural movement.

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*System of Keratin Smooth shampoo and conditioner vs non-conditioning shampoo. March 2016. 

The TRESemmé Collagen & Fullness collection with shampoo, conditioner and thickening balm will give you visibly thicker and fuller hair with just one use.

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Specially formulated for dry and damaged hair, our Biotin+ Repair 7 range strengthens each strand of hair, inside and out, to visibly repair the seven signs of damage.

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The Colour ShinePlex collection is TRESemmé first-ever sulphate-free hair range.  With a sulphate-free shampoo, conditioner, hair serum and hair mask, the collection has been expertly formulated to gently cleanse and moisturise hair, boosting vibrancy and shine for up to 12 weeks!*

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*When used with Colour Shineplex Conditioner. 

The TRESemmé Botanique range is completely free from parabens and dyes. The collection is designed to help reveal your hair’s natural beauty.

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The following TRESemmé hairspray products contain no animal-derived ingredients.

·      TRESemmé Freeze Hold Hairspray

·      TRESemmé Extra Firm Hold Hairspray

·      TRESemmé Firm Hold Hairspray

 ·      TRESemmé Ultimate Hold Hairspray

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Our products may contain animal-derived ingredients from normal sustainable animal husbandry or farming or fishery practices such as milk, honey, lanolin, silk etc. Products may also contain processed and denatured animal by products with established uses such as tallow, keratin, collagen, elastin etc. In most cases, this is because the ingredient performs a function for which there is no suitable alternative available. Animal welfare is an important social and ethical issue. As part of our Sustainable Agricultural Code, we work with suppliers to continuously improve the sourcing of agricultural ingredients.

You can read more about our approach here

The pH levels of TRESemmé shampoos and conditioners are in the range of 5 to 7.

TRESemmé is committed to eliminating animal testing across the business. Since the 1980s, TRESemmé has remained at the forefront of research into non-animal approaches to assess product safety and advocates effective, science-based regulation on alternatives to animal testing that ensure consumer safety and facilitate innovation.

TRESemmé scientists play a leading role internationally, working with key academic, government and NGO scientists to lead the development and application of non-animal tested approaches for assessing consumer safety. Where we are legally obliged to commission animal studies, we ensure a minimal number of animals are used.

No animal testing is carried out in our own laboratories. In countries where local authorities test our products on animals, we are working with government scientists to help implement non animal-based methods.

You can read more about our approach here

Please follow this link for the most up-to-date information on Unilever’s use of palm oil.

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We are committed to improving the sustainability of our products and are on a journey to towards reducing our environmental footprint and minimising our impact on the planet.

You can find out more about our recycling projects here>

Please visit our sister website All Things Hair for the most up-to-date styling news and tips.

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At TRESemmé, we always make sure to only select and use professional-quality ingredients in our products. Each and every ingredient is rigorously screened by our team of scientific experts before it goes into our shampoos and conditioners. This commitment to safety never ends, and we are continually improving our products and checking the latest science to make sure they meet the highest standards in quality and safety. 

You can find the ingredients list for each TRESemmé product on the individual products page. If you are looking for more detailed information, you will find the ingredients lists for each product sold in Europe within our home and personal care brands get details.

We also tell you about how our products are developed and describe the careful steps we go through to make sure that they are safe for you, your children and the environment. If we have left any questions unanswered, please get in touch with us.

We do not use formaldehyde in our products. We do use formaldehyde donors such as DMDM hydantoin in some of our shampoos and conditioners.  Formaldehyde donors release low levels of formaldehyde throughout the shelf-life of a product, which protect the product from spoiling.  Formaldehyde is a natural substance which is present in food and produced within our bodies, and the low levels present in our products are well within safe and regulated levels. This has been confirmed by regulators and scientists around the world.

DMDM hydantoin is used in some of our products around the world and it’s a widely used ingredient in the beauty industry. DMDM hydantoin is a formaldehyde donor and it is an important ingredient because it helps protect the product from spoiling. Formaldehyde is a natural substance which is present in food and produced within our bodies. Health authorities and regulators around the world agree that DMDM hydantoin is safe at the levels found in our products, this includes the US Cosmetic Ingredient Review Expert Panel and Europe’s Scientific Committee on Consumer Safety. 

While DMDM hydantoin is safe to use, we understand that some people prefer to use a hair care product which does not contain this particular ingredient. To respond to this growing preference, and as part of our usual on-going formulation changes, in the UKI we began removing DMDM hydantoin from our TRESemmé products some time ago and replaced it with an alternative ingredient.  As a result most TRESemmé products on the market in the UKI do not contain DMDM hydantoin.

We understand that hair loss can be an incredibly distressing experience.  It can occur for several reasons including hormonal changes, stress, genetic makeup, pregnancy, serious illness, medication, diet, and certain hair styling techniques.

There is no evidence to suggest that DMDM hydantoin - an ingredient widely used in the beauty industry - causes hair loss. Our team of scientific experts rigorously screens each and every ingredient before it goes into our formulations. If we have any concerns or doubts about an ingredient, then we won’t use it in our products. As with any topical product, some people may experience sensitivities to the ingredients used, natural or otherwise. If you are experiencing an adverse reaction, please stop using the product and consult your doctor.

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